Emergency Department (ED)
For ED to provide good care for patients, everyone in the hospital must play their part
Appropriate and timely diagnosis in ED not only helps direct patients to the most appropriate care, it also helps avoid unnecessary admissions to hospital.
Staff have a four-hour window to deal with patients. Everyone else in the trust has a responsibility to play their part so patients can move through the system.
There are numerous alternatives to hospital admission. It is important all avenues are considered so patients are dealt with in the most appropriate manner, not just the quickest.
One recent innovation is the Ambulatory Emergency Care System. This allows patients who can walk to receive all the care they need but without having to be admitted to hospital.
“We provide the first contact patients have with the hospital and sometimes this is the only contact they will need, so the care they get here is very important”
Sherri Cheal ED Matron