Discharge Waiting Area
The Discharge Waiting Area (or Discharge Lounge) plays a vital role in speeding the patient's journey.
The Discharge Waiting Area or Discharge Lounge plays a vital role in speeding the patient’s journey. It has a highly qualified team who can look after all patients once they have been declared medically fit for discharge.
Moving patients there while they wait to leave the hospital frees up beds on your wards.
They Discharge Lounge team provides a full range of medical care for patients. It has staff who can come to your ward and assess patients. This means they can take responsibility for patients during their wait to leave the hospital.
Staff there also check everything has been done, in terms of TTO’s, care packages, transport and the like, so the patient can go home in a safe and timely manner.
This is good for the patient and helps prevent problems which can later lead to complications, possible readmission and ultimately complaints against the Trust.
Good use of the DWA not only frees up beds on your ward but more importantly provides a better experience for patients.